FAQ - Orders

Movies | Games | Shipping

What happens when I place an order?

Once you place an order, you'll receive a confirmation email with your order number—please keep it, as it helps us assist you in case of any issues.
We then begin processing your order by collecting the product from our warehouse, double-checking that everything is complete, and carefully packing it for shipment.
Processing usually takes 1 to 3 business days, not including weekends or holidays.

How Can I Pay?

Currently, the only available payment method is PayPal, as it offers strong protection for both buyers and sellers. We're actively exploring additional payment options and hope to offer more choices in the near future.

What if I want to cancel my order?

You can request to cancel your order within 24 hours of placing it. For full details, please refer to our refund policy.

In any case, feel free to contact our team via email or live chat — we’re here to help!